Refund Policy
Refund Policy
We want you to feel confident shopping with us.
If there is an issue with your order, you may request a refund within 30 days of delivery.
To start a refund request, please contact us through the Contact form available in the menu and include:
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Your order number
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A brief description of the issue
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Clear photos if the item arrived damaged or incorrect
Once your request is reviewed and approved, the refund will be processed to the original payment method. Please note that processing times may vary depending on your payment provider.
If you have any questions or need additional assistance, you can also reach us at:
lunocast@yahoo.com